Related skills
crm hubspot intercom ai zoom📋 Description
- Proactively reach out to eligible or enrolled members to activate services
- Respond to inbound member questions, remove friction, guide next steps
- Report to Director of Member Growth and Activation
- Conduct outbound outreach to convert eligible members to active status
- Assess family needs to match the right Wellthy service
- Drive enrollment by guiding first actions and activation
🎯 Requirements
- 2–4+ years in high-volume conversion roles (inside sales, enrollment, or support)
- Comfort with outbound outreach to members and families
- Strong verbal and written communication with empathy and clarity
- Thrives in a fast-paced environment; can manage multiple conversations
- Familiarity with Intercom, Zoom, HubSpot or similar tools (preferred)
- Healthcare/benefits or B2B2E experience is a plus but not required
🎁 Benefits
- Remote work environment
- Medical, dental, and vision benefits within 30 days of hire
- Retirement plan with company matching
- Mental health benefits
- 15 days paid vacation, increasing with tenure
- Sick and caregiving days; parental leave
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!