Maintain deep expertise in U.S. and global life sciences compliance for transparency reporting.
Serve as primary compliance advisor for transparency customers.
Oversee customer support and professional services.
Ensure achievement of reporting metrics and deadlines; set KPIs.
Engage with customers to gather feedback and drive improvements.
Act as escalation point for support, service, and product issues.

🎯 Requirements

Bachelor’s degree.
5+ years in life sciences in compliance or transparency reporting.
Knowledge of U.S. and global life sciences laws/codes.
Experience in customer-facing roles and support.
Project management experience.
Strong cross-functional collaboration and communication.

🎁 Benefits

Merit-based base salary plus bonus.
Work from anywhere in the US.
Unlimited PTO, including holidays and sick leave.
401k + Match.
Comprehensive health, dental, and vision insurance.
Paid Parental Leave.

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