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customer service spanish scheduling emr insurance verification📋 Description
- Greet patients and manage front desk communications.
- Answer calls, schedule appointments, verify insurance, collect copays.
- Check in patients and update demographic info in EMR.
- Triages scheduling requests per provider guidelines and diagnoses.
- Upload outside records and maintain referral tracking.
- Support front office operations and patient reminders.
🎯 Requirements
- High school Diploma or GED.
- A minimum of 1 year front desk experience in a medical practice.
- Excellent communication and customer service skills.
- Strong ethical and moral character references / compassion and helpfulness.
- Cooperative and positive work attitude / promote a professional clinic image.
- Computer knowledge, experience with EMR / Athena Health EMR system highly desirable.
- Desired: Fluent in Spanish.
🎁 Benefits
- Medical, Dental, and Vision Insurance
- 401K plus 8% Company Match
- PTO
- Holidays
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