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ms office customer service research data protection journalist data📋 Description
- Research and verify journalist data, ensuring high accuracy per Data Protection rules.
- Research and verify outlet data, ensuring accurate records.
- Contact journalists and outlets by phone and email to confirm details.
- Support clients with journalist data per service levels.
- Managing time efficiently to meet personal KPIs.
🎯 Requirements
- Bachelor's Degree in related fields.
- At least one year experience in research and/or online customer service.
- Previous media or PR industry experience, OR research experience.
- Previous database and/or media industry experience.
- Previous experience communicating with clients in our core markets.
- Working knowledge of customs in core markets where the researcher operates.
- Excellent computer (MS Office) skills.
- Excellent customer service skills.
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