MarTech Product & Ops QA Associate

📋 Description

• Test end-to-end CRM campaigns (email, push, in-app, content cards).
• Coordinate and support UAT for new launches and CRM changes.
• Audit CRM journeys for correct targeting, triggers, sequencing, and personalization.
• Validate data integrity during migrations; ensure segmentation accuracy.
• Coordinate test plans and execution schedules under governance.
• Support incident management and maintain clear QA documentation.

🎯 Requirements

• Bachelor’s degree in CS, Engineering, IS, Marketing Tech, Business, or related field.
• 4+ years QA experience in CRM/Marketing Operations or related.
• Experience with CRM/marketing automation platforms (SFMC, Braze, HubSpot).
• Hands-on QA processes and testing methodologies.
• Data validation, segmentation, and audience targeting; SQL knowledge preferred.
• Experience supporting UAT cycles; QA workflows.

🎁 Benefits

• Health, vision, and dental insurance.
• PTO and paid holidays.
• 401(k) with up to 5% match.
• Commuter benefits and pet insurance.
• FanDuel Total Rewards program.