Related skills
data analytics account management customer success relationship management cross-functional collaboration📋 Description
- Manage a portfolio of client accounts to drive engagement, retention, growth
- Partner with clients to align goals and talent needs with success plans
- Use data-driven insights to monitor performance and optimize hiring spend
- Collaborate cross-functionally to escalate feedback and improve delivery
- Lead client check-ins, QBRs, and strategic conversations
- Leverage AI tools to analyze data and refine client-facing materials
🎯 Requirements
- Proven success managing accounts or client relationships in a growth marketplace
- Distill complex challenges into actionable plans and influence teams
- Strong data skills: analyze metrics, build reports, tell stories with numbers
- Proficiency using AI tools for workflow acceleration and insights
- Curiosity and grit to continuously improve processes and relationships
🎁 Benefits
- Comprehensive medical coverage for you and your family
- Unlimited PTO
- 401(k) plan with matching
- 12 weeks paid parental leave
- Employee Stock Purchase Plan
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