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crm analytics project management adtech cdp📋 Description
- Oversee data flow and integrity across marketing systems (CRM, CDP, analytics, ad tech).
- Develop processes to resolve technical challenges with tech owners and ops.
- Support post-launch maintenance, change management, and user enablement with docs and SOPs.
- Resolve or escalate issues within defined channels for fast resolution.
- Coordinate cross-functional resources (engineering, data, agencies) to deliver projects on time.
- Work in our ticketing system to resolve/escalate and deploy solutions per SLA.
🎯 Requirements
- Bachelor's degree in IT, IS, or business, or related field (or equivalent experience).
- 3-5 years in IT or Marketing related fields.
- Analytical skills, business acumen, problem-solving; detail-oriented; multi-project mgmt.
- Strong communication to technical and business teams; credible with execs.
- Adapt quickly to changing business and technical environments.
- Digital transformation and CX improvement experience a plus.
🎁 Benefits
- Major medical, dental and vision insurance
- 401(K) match program
- FSA/HSA programs
- LTD/STD options
- Life insurance and AD&D
- Paid holidays and paid time off
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