Marketing Operations Specialist

📋 Description

• Execute multi-channel campaigns in Braze (email, push, in-app, SMS)
• Translate briefs into live configurations with timing and audience setup
• Conduct pre-launch QA to catch errors in copy, design, segmentation
• Partner with Analytics/Data teams to validate audience logic and incrementality
• Manage campaign delivery timelines and communicate trade-offs
• Flag incomplete inputs and resolve issues with stakeholders before launch

🎯 Requirements

• 3–5 years in marketing ops, lifecycle marketing, CRM, or similar roles
• Hands-on Braze experience: setup, segmentation, A/B testing, data integrations
• Detail-oriented with a track record of error-free customer communications
• Experience with Snowflake or similar data tools to validate queries
• Clear, proactive communicator; flags risks early
• Ability to manage competing priorities and meet deadlines
• Cross-functional collaboration with Marketing, Analytics, Product, and Engineering

🎁 Benefits

• Competitive compensation and equity packages
• Flexible paid time off
• Fully covered healthcare, including dependent coverage
• Access to One Medical and FSA eligibility
• 20 weeks parental leave for primary caregiver and 8 weeks for all new parents
• Industry-leading technology across all of our business units