Market Associate

📋 Description

• Manage hosts to drive retention, growth, and optimization on Airbnb.
• Conduct one-on-one optimization and onboarding on pricing and listings.
• Secure availability on high-demand dates to maximize revenue.
• Educate hosts on product updates; relay feedback to internal teams.
• Respond to host inquiries with timely, high-quality support.
• Analyze performance data to identify trends and opportunities.
• Build long-lasting host relationships with ongoing support.

🎯 Requirements

• 3+ years in new sales, account management, or partner support.
• 2+ years in hospitality/travel industry (nice to have).
• Strong time management and prioritization for multiple accounts.
• Proven experience managing a book of business and driving growth.
• Goal-driven with action-oriented persistence.
• Excellent communication and presentation skills (phone, email, in-person).
• Proficient with CRM tools; Salesforce experience a plus.

🎁 Benefits

• Inclusion and belonging; all qualified individuals encouraged to apply.
• Disability accommodations available in the application process.
• Employee travel credits.
• Flexible work options.