Market Associate

📋 Description

• Manage a book of business with host entrepreneurs and rising hosts to retain and grow on Airbnb.
• Conduct one-on-one optimization conversations on pricing, availability, and listing quality.
• Secure availability on high compression dates to maximize host revenue.
• Educate hosts on product updates and policy changes; channel feedback to internal teams.
• Respond to host inquiries with timely, high-quality support.
• Analyze performance data to identify trends and drive bookings and host success.

🎯 Requirements

• 3+ years in new sales, account management, or partner support.
• 2+ years hospitality/travel industry experience (nice to have).
• Strong time management and prioritization; manage multiple accounts.
• Proficiency in CRM tools; Salesforce experience is a plus.
• Excellent communication and presentation skills (phone, email, in-person).
• Fluency in English and French.

🎁 Benefits

• Canada remote eligible; must live in ON/BC/Quebec/Sask.
• Occasional office or offsite attendance as agreed.
• Strong commitment to inclusion and belonging.
• Disability accommodations available during the process.
• Access to training, webinars, and education programs.
• Career growth opportunities within Airbnb.