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crm data analysis customer success salesforce pricing optimizationπ Description
- Manage a book of business of host entrepreneurs and rising hosts.
- Conduct onboarding and pricing/listing quality guidance.
- Secure availability on high compression dates to maximize revenue.
- Educate hosts on product updates and policy changes; channel feedback to teams.
- Respond to host inquiries with timely, high-quality support.
- Analyze performance data to identify trends and drive bookings.
π― Requirements
- 3+ years in new sales or account management.
- 2+ years hospitality/travel experience.
- Strong time management; multi-account focus.
- Proven experience managing a book of business.
- Highly goal-driven with action orientation.
- CRM tools; Salesforce a plus.
π Benefits
- Remote-friendly work environment.
- Inclusion and belonging culture; disability accommodations.
- Education programs and webinars for growth.
- Career development opportunities within a global team.
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