Market Associate

📋 Description

• Manage a book of host entrepreneurs, driving retention and growth.
• Conduct onboarding and optimization on pricing, availability, listings.
• Secure availability on high-demand dates to maximize revenue.
• Educate hosts on updates and policy changes; relay feedback.
• Respond to host inquiries with timely, high-quality support.
• Analyze performance data to identify trends and opportunities.
• Develop long-term host relationships with tailored support.
• Support Market Managers with webinars and education programs.

🎯 Requirements

• 3+ years of experience in new sales, account management, or partner support.
• 2+ years in hospitality/travel (nice to have).
• Strong time management and prioritization; multi-account handling.
• Proven experience managing a book of business and driving growth.
• Highly goal-driven with bias for action.
• Excellent communication and presentation skills; via phone, email, and in-person.
• CRM tools proficiency; Salesforce experience a plus.
• Fluency in English and Spanish mandatory; Portuguese nice to have.

🎁 Benefits

• Inclusion and belonging as a core value.
• Hybrid work model with flexible collaboration.
• Training, webinars, and education programs.
• Opportunities to impact hosts and communities.
• Collaborative, international team culture.
• Employee travel credits and benefits.