Related skills
crm data analytics account management salesforce pricing📋 Description
- Manage a book of host entrepreneurs to retain and grow on Airbnb.
- Conduct one-on-one optimization on pricing, availability, and listing quality.
- Secure availability on high-demand dates to maximize revenue for hosts.
- Educate hosts on product updates and policy changes; channel feedback to teams.
- Respond to host inquiries with timely, high-quality support.
- Analyze performance data to identify trends and opportunities.
🎯 Requirements
- 3+ years in new sales, account management, or partner support.
- 2+ years hospitality/travel industry experience (nice to have).
- Strong time management and prioritization; manage multiple accounts.
- Proven experience managing a book of business; drive engagement and growth.
- Highly goal-driven, with bias for action and persistence.
- Excellent communication and presentation skills; engage via phone, email, and in-person.
- Proficiency in CRM tools; Salesforce experience is a plus.
🎁 Benefits
- Hybrid work model in London.
- Employee Travel Credits.
- Inclusive culture with belonging.
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