Marketing Operations Manager

Mark43’s mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable software that has set a new standard for the tools upon which our first responders rely. Our users are diverse, and we are committed to embracing diversity of thought and experience within our team.

We are hiring a data driven Marketing Operations Manager who brings a steady, analytical approach to supporting a growing organization. At Mark43, we are still in build mode, moving quickly, refining what works, and learning along the way. In this role, you will be central to our marketing operations, helping the team understand what is working, where to adjust, and how to focus our resources most effectively.This position requires someone who can pull and analyze data, make sense of it, and then translate it into actions that shape team behavior and business outcomes. If you are comfortable balancing detail-oriented analysis with clear, practical recommendations, you will be well positioned to succeed here.

• Monitoring, analyzing, and communicating the health of marketing performance, including pipeline contribution, program ROI, customer acquisition, and funnel activity, and developing dashboards and reports that make performance clear to stakeholders.
• Diving into marketing data to set and track targets such as pipeline coverage multiples, ROI benchmarks, and conversion goals.
• Reviewing historical trends to project future needs such as SDR coverage, program resources, or channel investments.
• Partnering with sales operations, revenue operations, and other teams to support reporting and cross-functional alignment, while owning marketing attribution and top- to mid-funnel forecasting.
• Improving the effectiveness of demand, field, and growth teams by strengthening data quality and streamlining processes.
• Collaborating with Sales Operations, IT, and Revenue Operations to build and maintain a marketing technology stack that scales with the business.

• A collaborative environment where your analysis and recommendations will shape key decisions.
• The opportunity to develop your skills through challenging work and exposure to a wide range of business operations.
• A team that values professionalism, transparency, and respect, and understands the importance of balancing work with life outside of it.
• Competitive salary and benefits, including 401k with company match and generous paid time off.
• A mission-driven organization where your work contributes to helping public safety agencies serve their communities more effectively.

• 8+ years of experience in marketing and/or sales operations, with a record of creating measurable impact and alignment across teams.
• Proficiency with marketing automation platforms (Marketo required), CRM systems (Salesforce required), analytics tools (Marketo Measure, Tableau, Looker, Power BI), and prospecting platforms (Salesloft).
• Ability to analyze data, draw clear insights, and use those insights to help guide team behaviors and business strategies.
• Comfort presenting findings to Marketing, Sales, and Finance stakeholders in a way that is clear and actionable.
• Strong written and verbal communication skills.
• A collaborative approach with the ability to build trusted relationships across teams.
• Initiative and follow-through, with the ability to take ownership of projects and work through challenges thoughtfully.