Related skills
data analytics process improvement excel vendor management dashboards📋 Description
- Lead UW Assistants/Associates to meet daily targets
- Oversee case allocation to prevent bottlenecks
- Ensure timely evidence ordering (PIA/RUW)
- Audit requirement-raising to ensure First Time Right
- Vendor liaison for third-party evidence delays
- Maintain dashboards on productivity and costs
- Strategize with UW management on prioritization
- Identify automation opportunities in underwriting
- Handle sales queries within SLA; provide solutions
🎯 Requirements
- 7-10 years in Life Insurance Operations
- 3-5 years in a managerial role in underwriting support
- Graduate/Postgraduate; LO MA/III certifications advantageous
- Proficiency in Insurance Core Systems (PAS)
- Advanced Excel skills for productivity tracking
- Familiarity with OCR/Digital document workflows
- Strong communication skills for cross-functional coordination
- Ability to manage high-volume, high-pressure environments
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