Manager, Trial Experience (Sales)

📋 Description

• Lead, coach and empower Inside Sales team to hit KPIs and goals.
• Develop processes to improve efficiency, productivity, and engagement.
• Conduct performance conversations and coaching to foster high performance.
• Resolve escalations and support customers and teammates via Zoom.
• Guide hiring, onboarding, and development of frontline staff and junior managers.
• Align cross-functional teams to drive customer success and growth.

🎯 Requirements

• Bachelor’s degree or equivalent SaaS experience preferred.
• 5+ years leading fast-paced customer-facing SaaS teams.
• 3+ years staffing, performance mgmt, career conversations, coaching.
• Strong technical aptitude with the HighLevel platform.
• Excellent collaboration, time-management and prioritization skills.
• Ability to build relationships with senior leadership, teams and customers.
• Data/analytics experience to measure impact and drive success.

🎁 Benefits

• Global, remote-first team across 15+ countries.
• Opportunity to lead and develop a high-performing sales team.
• Work with a scalable, data-driven SaaS platform.
• Inclusive hiring with reasonable accommodations.