Related skills
security cybersecurity cloud saas ai📋 Description
- Lead and mentor team to drive satisfaction, retention, and growth
- Build stakeholder relationships for customer success and revenue expansion
- Communicate Zscaler’s value and resolve technical or business challenges
- Collaborate cross-functionally to advocate for customer needs
- Monitor KPIs like NPS, renewals, and product adoption
🎯 Requirements
- 5+ years in customer success, account management, or similar roles
- 3+ years in a leadership position leading high-performing teams
- Proven success driving adoption, retention, and satisfaction in your region
- Experience building executive relationships and escalation points
- Strong analytical skills for data-driven strategies
🎁 Benefits
- Various health plans
- Time off for vacation and sick leave
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks and more
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