Related skills
customer success leadership technical account management process automation camunda📋 Description
- Lead and develop a TAM team; manage day-to-day performance and coaching.
- Ensure consistent TAM services across customers; maintain quality and models.
- Identify and resolve blockers; enable TAMs to focus on customer value.
- Support customers to accelerate adoption, expand usage, realize outcomes.
- Collaborate with CSM, Sales, PS, and Product for a joined-up experience.
- Align team activities with company goals and evolve TAM processes and best practices.
🎯 Requirements
- Several years in TAM or customer success; 2+ years in people management.
- Proven ability to lead and develop technical teams with coaching.
- Strong technical foundation; BS in CS/Engineering; BPM knowledge; Camunda a plus.
- Strong operational mindset; manage performance; remove obstacles.
- Excellent communicator; collaborate across Sales, Professional Services, and Product.
- Customer-centric; translate technical engagement into measurable business value.
🎁 Benefits
- Remote & Flexible: work from anywhere; home office budget.
- In Person Connection: annual kickoff, team offsites, and Camundi budgets.
- Health & Wellbeing: healthcare, Modern Health, Live Well.
- Financial Security: retirement/pension, life and disability insurance.
- Professional Growth: learning allowance.
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