Manager, Technical Account Manager

📋 Description

• Recruit, mentor, and manage a TAM team focused on commercial accounts.
• Set performance goals and provide ongoing feedback and development.
• Partner with TAM, CS, Sales, and Product to implement customer-first thinking.
• Create a compelling vision for the organization and customers.
• Define and drive strategy for Okta's NPI/Specialist TAM team to speed value.
• Build an internship program and lead a high-impact, early-career TAM team.

🎯 Requirements

• Leadership role in a high-growth software SaaS organization.
• 5-10+ years in technical account management, sales, CS, renewals, or consulting.
• Bachelor’s degree in a technical field; MBA a plus.
• Experience recruiting, developing and managing internship/early-career programs.
• Experience delivering TAM/CS at scale.
• Strong data-driven decision-making and cross-functional collaboration skills.

🎁 Benefits

• Equity (where applicable) and benefits.
• Health, dental and vision insurance.
• 401(k) plan.
• Flexible spending account.
• Paid leave including PTO and parental leave.
• Immersive, in-person onboarding.