Manager, Technical Account Management

Added
4 hours ago
Type
Full time
Salary
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Related skills

salesforce scripting sql tableau zendesk

πŸ“‹ Description

  • Lead TAM team to deliver exceptional technical support and account management.
  • Drive data-driven decisions to optimize processes and success.
  • Own team metrics, development, and alignment with Samsara values.
  • Focus on enterprise accounts, escalations, and cross-functional work.
  • Build scalable TAM processes and a high-performance culture.
  • Partner with Sales, Product, and Customer Success to improve the product.

🎯 Requirements

  • 3+ years leading globally distributed TAM teams.
  • Track record of enterprise TAM goals and high retention.
  • Change advocacy and influence across execs with data.
  • Bachelor's degree or equivalent practical experience.
  • Technical depth in IoT, APIs, SQL, and scripting.
  • Data fluency with Gainsight, Tableau, Salesforce, Zendesk.

🎁 Benefits

  • Competitive total compensation including base, bonus, and RSUs.
  • Remote and flexible working options.
  • Health benefits.
  • RSU awards and performance-based equity.
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