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seo intercom ai wcag adobe experience manager📋 Description
- Lead and develop a team of documentation professionals
- Own documentation strategy, governance, and lifecycle management
- Oversee publishing workflows and release docs
- Administer and optimize our Content Management System
- Improve IA, taxonomy, tagging, and navigation
- Use analytics to improve search and self-service performance
🎯 Requirements
- 3+ years of people management leading documentation teams
- Strong knowledge management with scalable information architecture
- Hands-on experience managing customer-facing knowledge bases
- Experience administering CMS platforms and publishing workflows
- Experience using analytics and SEO to improve discoverability
- Strong cross-functional collaboration skills
🎁 Benefits
- Flexible PTO & competitive pay
- RRSP/401k match & stock options
- Premium benefits package
- Fullscript product discounts
- Continuous learning opportunities
- Hybrid & remote work flexibility
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