Manager, Supplier Relationship Management

📋 Description

• Lead a team of Relationship Managers to drive retention.
• Coach on KPIs across outreach, engagement, and renewal forecasting.
• Oversee daily operations and lifecycle playbook adherence.
• Improve supplier experience through proactive outreach and processes.
• Collaborate with cross-functional teams to resolve friction points.
• Support renewal success and risk management.

🎯 Requirements

• 3–6 years in a high-volume sales environment.
• 1–2 years managing and coaching teams on metrics.
• B2B SaaS or compliance-focused experience preferred.
• Strong understanding of lifecycle-based engagement.
• Proven track record coaching teams to performance outcomes.
• Proficient in Salesforce with CRM best practices.
• Excellent verbal and written communication.
• Data-driven mindset to analyze performance and trends.