Related skills
program management stakeholder management enterprise saas gainsight engagement methodologyπ Description
- Lead and scale the Resident Consultant team to drive enterprise value.
- Advise customers on leveraging Samsara to meet goals and realize value.
- Define long-term strategies and recruit/develop talent.
- Communicate progress to executives; partner with Sales, Product, Eng, Finance.
- Hire, develop, and lead an inclusive, high-performing team; champion culture.
- Open to US/Canada residents; travel up to 25% in US.
π― Requirements
- 8+ years in Customer Success, account mgmt, or consulting.
- 3+ years in management (recruiting/retaining top talent); travel up to 25%.
- Experience with $1M+ ACV customers and Enterprise SaaS.
- Executive stakeholder management, communications, EI, and C-suite engagement.
- Structured value delivery via a defined engagement methodology; strong problem solving.
- Bachelor's degree from a 4-year institution.
π Benefits
- Flexible, remote-friendly model; in-office options.
- Professional development stipend.
- Comprehensive health and parental leave plans.
- Competitive total rewards: base salary, bonus/variable pay, and equity where eligible.
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