Manager, Sales Conversational Intelligence

Added
4 days ago
Type
Full time
Salary
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Related skills

crm analytics salesforce business intelligence operations

๐Ÿ“‹ Description

  • Design and optimize CI workflows integrated into the global sales lifecycle.
  • Define how conversational intelligence validates deal stages and triggers handoffs.
  • Partner with Sales, Pre-Sales, XDRs, Ops, and Leadership for insights.
  • Ensure voice of the customer guides process from lead to renewal.

๐ŸŽฏ Requirements

  • 5+ years of experience in Sales Operations, Revenue Operations, or Field Process Design.
  • Process First mindset: build scalable, actionable workflows.
  • Business acumen to connect trends with strategy.
  • Strategic stakeholder management with BT and field teams.
  • Methodology awareness: map sales methodologies to processes.
  • Systems thinking: familiarity with Gong and Salesforce.

๐ŸŽ Benefits

  • Rewards benefits program
  • Social impact initiatives
  • Diversity, Equity, Inclusion & Belonging at Okta
  • Immersive, in-person onboarding
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