Manager, Revenue Operations (Post-Sales)

📋 Description

• Strategic leadership guiding post-sales ops with AI-informed roadmap.
• Build, mentor and coach a high-performing GRO team.
• Drive process improvements and data integrity across CS platforms.
• Collaborate cross-functionally with RevOps, Marketing, Product, and Finance.
• Develop revenue recognition, churn, and M&A policies with compliance.
• Lead AI strategy and governance for post-sales tooling.

🎯 Requirements

• 5+ years in Customer Success, Revenue Ops, or similar.
• Proven ability to build, manage, and grow a high-performing team.
• Strong coaching to resolve underperformance and drive accountability.
• Define and enforce data standards; leverage AI anomaly detection.
• Familiar with Gainsight, Salesforce, and related CS/GRO tools.
• Automation workflows with Salesforce flows and Gainsight CTAs.

🎁 Benefits

• Medical, Dental, Vision coverage.
• Family Forming benefits.
• Life & Disability Insurance.
• Unlimited vacation.
• Employee Stock Program.