Related skills
crm account management salesforce outreach renewals📋 Description
- Lead post-sales renewals motion in EMEA; own renewal success.
- Hire, train, and manage a high-performing Account Management team.
- Develop cross-functional processes with Account Managers, Sales, CS.
- Provide executive visibility to renewal and expansion pipeline.
- Drive expansion opportunities and retention across customers.
- Collaborate with GTM leadership to align on prioritization.
🎯 Requirements
- 5+ years in Account Management, Renewals, or B2B SaaS.
- Minimum 3 years focused on renewals in a B2B SaaS environment.
- Negotiation & retention expertise; strong value narrative.
- Executive presence; ability to engage C-suite stakeholders.
- Operational acumen; manage high-volume renewals.
- Technical proficiency: Salesforce (SFDC) and CRM tools (Gong, Outreach, G Suite).
🎁 Benefits
- Health & Wellness: 100% coverage for medical and dental for employees and dependents.
- Learning & Development: $500 for professional dev + $250 for personal.
- Flexible Time Off: Flexible vacation policy.
- Paid Parental Leave: Inclusive policy after six months.
- Work Remotely: Flexible hours and home office stipend up to $1,000.
- Stock/RSUs: Equity offered.
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