Manager, Provider Process Design

📋 Description

• Own end-to-end process design and improvement for provider ops.
• Define requirements, map processes, measure efficiency.
• Collaborate with cross-functional leaders and stakeholders.
• Drive best-in-class, service-focused operations with frameworks.
• Report to Director, Process Improvement.
• Support implementation and scalable operations.

🎯 Requirements

• 4+ years in provider operations in a payer setting.
• Experience with NCQA, CMS, NUCC requirements.
• 3+ years with data software (SQL, Google platforms).
• 3+ years end-to-end project management.
• 3+ years designing and improving workflows and SOPs.
• 3+ years cross-functional program ownership with vendors.

🎁 Benefits

• Medical, dental, and vision benefits.
• Unlimited vacation program.
• Annual performance bonuses.
• 11 paid holidays, paid sick time.
• 401(k) plan participation.
• Wellness time reimbursements.