Related skills
salesforce sql google sheets tableau ai📋 Description
- Own team performance and operational outcomes across productivity, quality, and SLAs.
- Lead a 20–30 person team and ensure reliable, on-time delivery.
- Drive cross-functional initiatives with Product, Engineering, Sales to improve workflows.
- Plan capacity and align team structure to evolving business needs.
- Develop leaders through coaching and structured development plans.
- Drive data-informed decisions and continuous improvement across the function.
- Enable AI and automation at scale across workflows.
🎯 Requirements
- Bachelor’s or Master’s degree from a reputed institution.
- 9–12 years in data/ops analytics or research; 2–3 years managing 10+ reports.
- Strong knowledge of US health insurance landscape (networks, plans).
- Salesforce, SQL, BI tools (Tableau/Power BI).
- Excel and Google Sheets; Google Apps Script.
- Experience across global/cross-timezone teams; AI initiatives.
🎁 Benefits
- Competitive compensation with medical insurance.
- Catered lunch and office perks.
- Daycare/creche facility.
- Wellness programs with Headspace.
- Cellphone and wifi reimbursement.
- Sabbatical leave after 5 years.
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