Manager, Professional Services (Remote)

Added
3 days ago
Type
Full time
Salary
Salary not provided

Related skills

mariadb salesforce postgresql mongodb redis

๐Ÿ“‹ Description

  • Lead high-quality, profitable professional services with strong customer satisfaction.
  • Ensure the team is valued, empowered, and engaged; convert vision to goals.
  • Oversee delivery: SOW accuracy, project execution, and process adherence.
  • Create and implement standardized processes and best practices.
  • Escalate issues and maintain relationships with key clients.
  • Align Sales/Marketing/CS to win new business and manage AMER pipeline.

๐ŸŽฏ Requirements

  • 5+ years leading remote consulting teams.
  • Proven record building and scaling multi-geography teams.
  • Strong business acumen; budgeting and financial decisions.
  • Expertise with open source DBs: MySQL, PostgreSQL, MongoDB, MariaDB, Redis.
  • Proficiency with ServiceNow, Salesforce, Confluence.
  • Excellent written and verbal communication; stakeholder management.

๐ŸŽ Benefits

  • Remote-only, globally dispersed team.
  • Flexible hours and generous PTO.
  • Equipment for remote office + connectivity allowance.
  • Career development funds (training, certs, conferences).
  • Equity incentive plan eligibility.
  • Work-life balance programs (FlowDays, FryDays, etc.).
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