Manager, Professional Services, AI, CX

Added
6 days ago
Type
Full time
Salary
Salary not provided

Related skills

machine learning stakeholder management ai mlops data governance

๐Ÿ“‹ Description

  • Serve as primary executive-facing PMO leader for AI programs.
  • Translate client objectives into AI roadmaps, OKRs, and KPIs.
  • Present portfolio status, risks, options, and value realization.
  • Lead steering committees, QBRs, and executive communications.
  • Establish PMO standards tailored to AI, including AI/ML lifecycle gates.
  • Oversee end-to-end AI delivery, including data readiness and deployment.

๐ŸŽฏ Requirements

  • BS/BA in technical or business; MBA preferred.
  • 7โ€“10+ years PM/PMO; 3+ AI/ML initiatives.
  • Proven people leadership for direct reports.
  • Experience delivering complex, client-facing AI programs.
  • Strong AI/ML concepts, data governance, MLOps.
  • PMP Certification and executive communication.

๐ŸŽ Benefits

  • Global opportunities across roles and locations.
  • Fast-paced, collaborative, creative environment.
  • Strong career growth and internal mobility.
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