Related skills
salesforce power bi product adoption gainsight prosci📋 Description
- Lead a team of 4-5 Product Adoption Specialists.
- Develop adoption strategies with Partner Success leadership.
- Scale enablement programs and onboarding-to-value.
- Balance hands-on coaching with strategic program design.
- Create and maintain adoption playbooks and training resources.
- Monitor adoption metrics and report to leadership.
🎯 Requirements
- Proven track record building and leading customer-facing teams.
- Expertise in change management methods (ADKAR, Prosci, Kotter).
- Strong technical acumen to translate software concepts to business value.
- Exceptional leadership and coaching with accountability for performance.
- Data-driven with ability to analyze adoption metrics and drive improvements.
- Experience with Gainsight, Salesforce, and Power BI.
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