Related skills
customer success cross-functional collaboration leadership📋 Description
- Partner with AEs to run product evaluations and drive new business.
- Lead product demos, discovery calls, and tailored workshops to show value.
- Translate client challenges into use cases that highlight AlphaSense.
- Collaborate with Support, Sales, Product, and Content to close feedback loops.
- Maintain a consultative, user-first mindset throughout evaluations.
- Directly lead a Pre-Sales Consultants team to support AEs and close trials.
🎯 Requirements
- 5+ years in sales or client success with 2+ years managing 5+ people.
- Curious, fast learner; adapts to a diverse client base; learns tech on the job.
- Able to distill and explain complex issues clearly.
- Experience building scalable processes and operationalising the customer journey.
- Strong client-facing, consultative communicator with strategic mindset.
- Servant leadership mindset; drives team success and continuous feedback.
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