Related skills
data analysis banking microsoft excel ach us payroll๐ Description
- Educate, manage, train, coach and mentor a team of 8-12 payroll operations specialists
- Monitor and audit workflow efficiency to identify trends and process improvement opportunities
- Provide subject matter expertise related to US payroll operations
- Regularly evaluate employee performance and ensure accountability
- Drive team success of periodic OKRs (Objectives and Key Results)
- Resolve transaction-related inquiries for customers and support teams
๐ฏ Requirements
- Overall of 10+ yrs of experience with 4+ years of Banking and ACH experience (US preferred)
- 2+ years of experience owning a process or team project
- Experience mentoring or being a peer leader
- Strong communication, interpersonal and analytical skills across all management levels
- Solution-oriented with proven ability to drive results
- Proficient in Microsoft Excel
๐ Benefits
- Competitive compensation and benefits
- Total rewards program supporting a healthy lifestyle and flexibility
- Hybrid work model that fosters in-person collaboration
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