Related skills
payments looker compliance risk tableau📋 Description
- Manage the payment operations team: tasks, 1:1s, metrics, and projects.
- Handle payment escalations with timely resolution and clear communication.
- Collaborate with Payment Service Providers for seamless service.
- Conduct reviews to ensure risk and compliance; propose improvements.
- Lead internal and PSP process improvements to boost efficiency.
- Avail occasionally outside hours for urgent payment matters.
🎯 Requirements
- 5+ years in payments, risk or compliance ops (SaaS/fintech)
- 2+ years direct people management
- Advanced proficiency in English and Spanish (C1+)
- Strong troubleshooting and problem-solving skills
- Experience with payment service providers
- Data analysis/visualization with Looker/Tableau/PowerBI and Excel
🎁 Benefits
- Unlimited paid time off (Time to Recharge)
- Amsterdam HQ: 2-4 weeks yearly
- Remote work max 4 weeks/year
- Annual team off-site
- Extensive paid family leave
- Three paid volunteer days per year
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