Related skills
looker compliance saas risk tableau📋 Description
- Lead day-to-day payment operations and team management.
- Oversee critical payment escalations with customers and partners.
- Collaborate with PSPs to ensure seamless service for customers.
- Conduct periodic risk/compliance reviews and drive improvements.
- Lead internal and PSP process improvements for efficiency.
- Be available occasionally outside standard hours for urgent matters.
🎯 Requirements
- 5+ years in payments/risk/compliance ops; 2+ yrs people mgmt.
- Fluent English and Spanish (C1+), written & verbal.
- Strong troubleshooting for customer escalations.
- Experience with Payment Service Providers.
- Data analysis: Excel; Looker/Tableau/PowerBI experience.
- Self-motivated, cross-functional leader; comfortable with ambiguity.
- Drive for continuous improvement and upskilling.
🎁 Benefits
- Unlimited paid time off (Time to Recharge).
- Amsterdam HQ program – 2-4 weeks yearly in Amsterdam.
- Remote work for up to 4 weeks per calendar year.
- Annual team off-site.
- Extensive paid family leave.
- Three paid volunteer days per year.
- 2-week cross-functional onboarding program.
- Cutting-edge equipment and WFH coverage.
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