Related skills
payments looker fintech saas tableau📋 Description
- Manage the payment operations team: assign tasks and hold regular 1:1s
- Track operational metrics and oversee payments-related projects
- Oversee periodic tasks such as 1099-k filings
- Handle critical payment escalations with customers and partners
- Collaborate with Payment Service Providers for seamless service
- Lead risk, compliance reviews and drive process improvements
🎯 Requirements
- 5+ years in payments, risk or compliance ops in SaaS/fintech, with 2+ years people mgmt
- English and Spanish (C1+) proficiency, written and spoken
- Strong troubleshooting and problem-solving for escalations
- Experience with payment service providers
- Data analysis/visualisation; Excel and Looker/Tableau/PowerBI
- Self-motivated; able to lead cross-functional initiatives across geographies
🎁 Benefits
- Generous Time to Recharge — unlimited paid time off
- Amsterdam Program: visit HQ 2-4 weeks each year
- Remote work for up to 4 weeks per calendar year
- Annual team off-site, often somewhere sunny
- Cycle-to-work scheme or commuting reimbursement
- Monday/Thursday team lunches and after-work social events
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