Manager, Partnership Success- Health Plan

📋 Description

• Build and own day-to-day health plan relationships to manage delivery and service expectations.
• Partner with internal teams to represent the Health Plan voice and ensure partner requirements are met.
• Support overall Health Plan partnership performance with leadership, using influence to drive results.
• Develop and execute an Annual Strategic Account Plan for each partnership.
• Identify and drive cross-functional initiatives to improve service delivery and member outcomes.
• Manage partnership reporting and deliver insights on trends and ROI.

🎯 Requirements

• Bachelor’s degree.
• 5-7 years of experience in account management or customer success in external client-facing roles (healthcare preferred).
• Ability to operate in a collaborative, matrixed environment across diverse locations.
• Strong interpersonal skills, emotional intelligence, and ability to influence senior leadership.
• Proven track record of building relationships, driving process improvements, and achieving outcomes.
• Travel up to 25%.

🎁 Benefits

• Competitive medical, dental, and vision coverage.
• Flexible Time Off/Paid Holidays (13 holidays).
• 401(k) with company match.
• Stock options and performance bonuses.
• Mental health and wellness benefits.
• Life, disability, and supplemental insurance options.