Manager, Onboarding Operations - EMEA

📋 Description

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• Lead a high-volume regional Onboarding Operations team in EMEA.
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• Ensure high-quality onboarding and performance across the region.
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• Manage, coach, and develop team members; drive improvements.
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• Escalate onboarding challenges; collaborate cross-functionally.
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• Use data to drive decisions and publish regular reports.
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• Improve processes and customer experience across the region.
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🎯 Requirements

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• Significant people management experience.
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• Experience scaling operations and leading teams.
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• Calm under pressure; able to handle tough conversations.
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• Collaborates cross-functionally with other departments.
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• Leads or contributes to diverse operational projects.
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• Data-driven decisions; strong English communication.
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🎁 Benefits

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• Work from anywhere
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• Flexible paid time off
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• Flexible working hours
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• 16 weeks paid parental leave
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• Mental health support services
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• Stock options
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