Related skills
salesforce saas project management jira onboarding📋 Description
- Lead, coach, and develop a team of Technical Implementation Specialists.
- Oversee end-to-end onboarding and technical implementations on time and quality.
- Partner cross-functionally with Sales, Product, Customer Success, Finance, and Support.
- Proactively identify, manage, and resolve risks and escalations.
- Drive process improvements to increase efficiency, scalability, and consistency.
- Hybrid work arrangement: in-office M-W, remote Th-F.
🎯 Requirements
- 3+ years in SaaS technical implementations & onboarding, technical success, or technical account management.
- 1-2+ years leading and managing teams, including performance management and development.
- Proven experience mentoring teams in technical or customer-facing environments.
- Consistent track record of meeting or exceeding performance goals.
- Strong ability to operate in a fast-paced, high-growth environment.
- Proficiency with Google Workspace, Salesforce, Jira, and other PM platforms.
🎁 Benefits
- Network+ Certification
- Experience in SaaS, healthcare/dental, or technical onboarding environments
- Leadership: decisive, motivating, and accountable
- Strategic Thinking: proactive problem solver
- Communication: clear, concise communicator
- Execution: highly organized with strong time/priority management
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Operations Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!