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data analytics excel leadership healthcare pharmacy📋 Description
- Leads Specialty Liaison team to deliver high-quality patient care
- Coaches and develops liaison staff, instilling Shields culture
- Provides ongoing coaching, feedback, and development for liaison teams
- Facilitates communication among liaison, pharmacy, and clinic teams
- Meets or exceeds site targets for service, growth, and patient satisfaction
- Identifies improvement initiatives with health system partners
🎯 Requirements
- Bachelor's degree or equivalent; 2+ years supervisory/management
- 5 years in healthcare or pharmacy with patient/clinician contact
- CPhT certification (or equivalent); licensed tech preferred
- Experience in outpatient/hospital/provider settings with clinicians
- Strong Excel and Word skills; excellent communication
- Able to learn new programs quickly and extract relevant data
- Highly organized with attention to detail and integrity
- Ability to manage performance against metrics without compromising quality
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