Related skills
crm looker html tableau iterable📋 Description
- Create differentiated customer journeys to boost retention.
- Lead GTM launches for white-labeled telehealth products.
- Develop CRM strategies across email, SMS, direct mail, etc.
- Stay informed on healthcare, telehealth, and retention trends.
- Run test-and-learn experiments to quantify incrementality.
- Collaborate with Data on reports and churn models.
🎯 Requirements
- 4+ years in Retention, CRM, Loyalty functions.
- CRM program management for a subscription business.
- CRM platforms: Bloomreach, Klayvio, Iterable.
- Launch retention models and macro strategies.
- Manage loyalty and referral programs for subscriptions.
- Analytics and BI tools: Looker, Tableau.
🎁 Benefits
- Discretionary annual bonus: Up to 15%
- Medical, Dental, Vision, and 401K with company match
- Dependent Care, FSA & HSA accounts
- Flexible PTO and holidays office closures
- 100% remote within the United States
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