Manager of Cruise, Operational Excellence

Added
23 days ago
Type
Full time
Salary
Salary not provided

Related skills

data analysis project management stakeholder management ai cross-functional collaboration

📋 Description

  • Plan and manage strategic commercial activities and pipeline to revenue targets
  • Oversee day-to-day ops for key cruise accounts, incl. promotions and support
  • Lead cross-team meetings; monitor issues and communicate progress
  • Synthesize performance and credit metrics to drive recommendations
  • Bridge Cruise Commercial with Legal, Compliance, Fraud, Product, Analytics, CS, and Underwriting
  • Collaborate with teams to monitor, troubleshoot, and communicate progress to stakeholders

🎯 Requirements

  • Bachelor’s degree in Business, Finance, Marketing, or related field
  • PM certifications preferred: PMP, CMQ/OE, COM, CBOP
  • 5-8 years OpEx experience in travel, tech, or banking; cruise ideal
  • Collaborative; builds trust and delivers on time
  • Highly organized with ability to multi-task
  • Ownership mindset; proactive in troubleshooting and task completion

🎁 Benefits

  • Competitive salary and stock option plan
  • Medical, dental, vision, and disability insurance
  • Competitive 401(k) program
  • Flexible PTO
  • Growth and development opportunities
  • Paid parental leave
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