Manager, Machine Learning, Community Support Products

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

deep learning machine learning stakeholder management leadership mentorship

πŸ“‹ Description

  • Lead a team of ML engineers to design and optimize AI models for CS products.
  • Drive AI-powered customer support experiences for guests, hosts, and ambassadors.
  • Build relationships and align with CS stakeholders and external teams.
  • Communicate complex concepts clearly with multiple stakeholders across functions.

🎯 Requirements

  • Expertise in ML and AI, including LLMs and non-LLMs.
  • Proven leadership building large-scale ML models and systems.
  • Strong mentorship and team development abilities.
  • Excellent verbal and written communication.
  • Collaborate effectively with stakeholders at all levels.
  • 9+ years in AI; 2+ years with LLMs and ML team leadership.

🎁 Benefits

  • Remote-eligible with occasional office attendance as needed.
  • Opportunity to work on AI-powered product scale.
  • Inclusive workplace with belonging and support for diverse backgrounds.
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