Related skills
lms instructional design curriculum design docebo learning analytics📋 Description
- Design onboarding, product, sales, quality, and compliance training.
- Identify skill gaps and set training priorities linked to KPIs.
- Create engaging learning content using adult-learning principles.
- Measure training via assessments, certifications, and metrics.
- Lead delivery of call center training to drive performance.
- Own learning technology strategy and Docebo LMS governance.
🎯 Requirements
- Bachelor’s degree in a related field.
- 3–5 years in call center training or learning and development.
- Strong instructional design, curriculum development, and communication skills.
- Proven leadership, coaching, and project management abilities.
- LMS expertise; Docebo and NiCE CxOne Omnichannel.
- ATD/ASTD certification preferred.
🎁 Benefits
- Free eye exams for your entire family
- Deep discounts on lenses, glasses, and other services
- Amazing healthcare coverage
- 401(k) match
- Flexible PTO
- Tuition reimbursement program
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