Lead resolution of complex card payment risk cases and escalations.
Design, implement, and refine issuing risk rules and strategy.
Leverage AI and automation to sharpen fraud detection and efficiency.
Collaborate with global Product, Engineering, and Compliance teams on risk issues.
Translate escalations into process improvements to reduce future risk.

🎯 Requirements

Background in card payment risk, fraud ops, or ATO risk within FinTech/startup.
Experience using SQL/Databricks and BI tools to analyze fraud trends.
Collaborate across global teams; adapt to case types, regions, launches.
Strong ownership and end-to-end problem solving.
Master new processes quickly in a fast-paced environment.
Coordinate with global stakeholders; proactive communication.
Use AI/LLMs and automation to solve operational bottlenecks.

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