Related skills
customer success salesforce implementation leadership cross-functional📋 Description
- Lead the Implementation team to meet onboarding goals.
- Coordinate across product, CS, marketing, and Sales.
- Drive onboarding, adoption, and value realization for clients.
- Coach and develop the team; optimize processes and metrics.
- Partner with clients on compensation administration initiatives.
- Communicate effectively to stakeholders and leadership.
🎯 Requirements
- 4+ years in Implementation or Customer Org.
- 2+ years leading a team; developing and driving results.
- Salesforce and GuideCX experience preferred.
- Data-driven with strong operational chops.
- Cross-functional collaboration and communication.
- Growth mindset and customer-focused leadership.
🎁 Benefits
- Hybrid Manila model with flexible location.
- Competitive salary; paid holidays and leave.
- HMO coverage +1 dependent.
- Fixed schedule Mon-Fri 10pm-7am Manila.
- Monthly benefits and wellness programs.
- Employee Resource Groups and volunteer hours.
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