Manager, Fund Administration (Investor Services)

📋 Description

• Lead day-to-day Investor Services operations (onboarding, compliance, treasury).
• Serve as primary escalation point for client inquiries and requests.
• Manage client expectations with clear, proactive communication.
• Mentor and develop a high-performing, accountable team.
• Drive SLA performance and continuous process improvements.

🎯 Requirements

• 5+ years in Investor Services, Investor Relations, or Fund Administration.
• Strong understanding of the end-to-end investor lifecycle in private funds.
• Proven ability to lead, mentor, and manage client-facing teams.
• Excellent communication and client management skills.
• Client-centric mindset with practical, business-aligned solutions.
• Bachelor's degree required; professional certifications are a plus.

🎁 Benefits

• Competitive compensation and meaningful equity.
• Health, dental, and vision coverage.
• Unlimited vacation and paid holidays.
• Generous family, medical, and bereavement leave.
• 401k retirement plan and healthcare FSA.
• Remote-work stipend and mental wellness coverage.