Lead regional Fraud and Safety Operations; ensure quality and responsiveness.
Drive team performance; identify trends; manage escalations.
Escalation point for executive-level issues requiring urgent resolution.
Maintain situational awareness of operational health; respond to spikes/backlogs.
Own operational planning: metrics, forecasting, and reporting.
Hire, coach, and develop a high-performing delivery team.

🎯 Requirements

BS/BA in business, operations or related field; advanced education preferred.
Min 9 years in operations; 4+ years in people mgmt in fraud/safety.
Proven expertise managing executive escalations and high-severity incidents.
Deep understanding of fraud/safety processes, controls, regional/global context.
Strong leadership; ability to build and coach high-performing teams.
Proficient in Tableau/SQL/Excel/Sheets and PM tools (JIRA/Asana).

🎁 Benefits

Inclusion and belonging; all qualified apply.
Employee Travel Credits available.

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