Related skills
saas project management stakeholder management leadership data integration📋 Description
- Lead a team of Onboarding Managers and RSAs delivering paid implementations.
- Own Delivery Services for customers, ensuring clear scope and outcomes.
- Develop and mature Delivery Services, enabling scale across accounts.
- Partner with GTM and CS leadership to align Services with growth goals.
- Oversee delivery governance: scoping, onboarding, tech consultancy, escalation.
- Coach and develop the team, career plans, and customer first culture.
🎯 Requirements
- Leadership experience in Professional Services, Consulting, or Solutions Architecture.
- Strong commercial awareness, tying Services to ARR growth and retention.
- Technical familiarity with data integration tooling and adjacent technologies.
- Operational discipline with structured project and resource management.
- Stakeholder management skills, influencing senior cross functional peers and customers.
- Analytical mindset using metrics to drive decisions.
🎁 Benefits
- 100% employer-paid medical insurance
- Generous PTO, sick time, parental leave, holidays
- RSU stock grants
- Professional development and training
- Monthly cell phone stipend
- Mental health support platform access for employees and dependents
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