Related skills
project management stakeholder management cross-functional collaboration📋 Description
- Lead a cross-functional delivery POD to deliver client implementations on time.
- Hire, coach, mentor, and develop POD members across PM, BA, and app support.
- Facilitate process improvement with architects, standards teams, and technical leadership.
- Manage POD workload across PM, requirements, data mapping, templates, and app support.
- Identify opportunities to improve operations for scalable delivery and reduced handoffs.
- Ensure seamless handoffs of clients to the support org across POD disciplines.
🎯 Requirements
- 7+ years' experience in professional services or equivalent.
- Strong analytical skills in eliciting and documenting requirements.
- 1+ years of management experience.
- Strong written and verbal communication for selling, SOW creation, and management.
- Proven track record of evaluating processes and implementing improvements.
- Ability to collaborate with customers and peers across the organization.
🎁 Benefits
- Comprehensive health coverage.
- Competitive retirement plan.
- Generous PTO and parental leave.
- Flexible work options.
- Investment in professional development.
- Equal opportunity and inclusive environment.
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